Wellness businesses manage far more than appointments. Services, therapists, rooms, memberships, clients, payments and daily operations all need to work together.
We developed a centralized wellness management platform that connects these workflows and gives teams a complete view of the customer journey.
Business Requirement
The client needed a web-based system to manage appointments, services, therapists, rooms, memberships, clients and payments from one platform.
The system also needed to support appointments containing multiple services, with different therapists and rooms where required.
One appointment could contain multiple services with different durations and therapists.
Services needed to be assigned to the right therapist and facility room.
Membership benefits and qualifying services needed to be tracked alongside appointments.
Client history, appointments, services and memberships needed to be accessible from one place.
Centralized scheduling with support for multiple services within an appointment.
Flexible assignment of therapists and facility rooms to individual services.
Membership benefits and qualifying services integrated into the appointment workflow.
Centralized client profiles, history and service information.
Connected check-in, service start, service completion and checkout.
Integrated payment workflows and operational reporting.
Let’s talk about how we can connect your systems and simplify operations.
