Simplifying Diagnostic Workflows Through Mobile Technology

A mobile application designed to help healthcare professionals manage diagnostic service orders, access patient information, and organize essential medical documents. By bringing practice selection, service details, and patient paperwork into one streamlined interface, the app helps make in-office diagnostics easier to coordinate and manage.

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Business Requirement

A More Organized Way to Manage Diagnostic Services

The client needed a mobile solution to simplify how medical practices manage lab testing and diagnostic service orders. The existing workflow required healthcare staff to coordinate patient details, service information, insurance records, and consent documentation across multiple steps.

The goal was to bring these activities into one accessible platform, making it easier to review orders, track document status, manage service details, and retrieve the information needed for patient care.

The challenge

Where complexity was holding the business back

Scattered Patient Information

Keeping patient details and diagnostic service information organized across individual orders.

Document Follow-Ups

Identifying missing consent forms, insurance cards, and other required paperwork.

Order Tracking

Finding pending and completed service orders without manually reviewing every record.

Practice Coordination & Administrative Complexity

Switching between medical practices, doctors, and service dates while managing patient, insurance, and diagnostic service details within a consistent workflow.

Our solution

How we solved it

Bringing Diagnostic Order Management Into One Mobile Experience

01

Clear Status Indicators

Pending and completed orders, along with consent and document status, are easy to identify at a glance.

02

Searchable Records

Patient records can be searched and filtered by status or date to locate the right service order quickly.

03

Straightforward Data-Entry Forms

Service-order and patient details can be added or updated through simple, structured forms.

04

Quick Access to Patient Documentation

Insurance cards, face sheets, and consent forms are available directly from the related service order.

The System We Designed

Practice, Patient & Document Management in One App

Practice selection, diagnostic service orders, and patient documentation are brought together in one mobile experience.

Key Workflows

From Practice Selection to Completed Documentation

Select a Practice

Choose the relevant doctor or medical practice and access its service-order records.

Find a Service Order

Search for a patient or filter orders by date and completion status.

Review Patient & Service Details

Check patient information, diagnostic service, service date, and insurance details.

Manage Required Documents

Review uploaded files and identify missing consent forms or other required documentation.

Update the Record

Add or update information and documents, then maintain the service order according to the practice's workflow.

Core Features

Everything Needed to Manage Diagnostic Orders on Mobile

Practice & Doctor Management

Browse available medical practices and doctors, search records, and select the relevant practice to review its diagnostic service orders.

Diagnostic Service Order Management

Create, review, and edit service orders with doctor assignments, service dates, patient information, diagnostic service names, and insurance details.

Patient Information Management

Organize essential patient details, including first and last name, alongside the related diagnostic service order.

Medical Document Management

Access and manage supporting files such as insurance card images, face sheets, and other patient-related documents attached to an order.

Consent Form Tracking

Clearly distinguish between completed and outstanding patient consent forms, helping staff identify documentation that still requires attention.

Order Search & Status Filters

Search patient records and filter service orders by status, including All, Pending, and Completed, to locate relevant information more efficiently.

Date-Based Order Filtering

Review service orders by selected dates, including today, previous days, or a custom date range, to support day-to-day practice workflows.

Patient Consent & Signature Capture

View patient consent documentation and provide an on-screen signature field for capturing consent as part of the documented workflow.

Document Preview & Upload

Open available documents for review and upload missing files directly within the service-order workflow, keeping related paperwork together.

Technology & Tools

Technology behind the platform

Frontend

ReactReact Native

Backend

REST APIs.Net Core

Database

SQL Server

Design

Figma
Results & impact

Measurable impact

40%
Faster Record Retrieval
35%
Less Manual Follow-Up
50%
Simpler Document Tracking
30%
Faster Order Review
2×
Easier Information Access
3-in-1
Unified Workflow
Key takeaway
Better Visibility Across Everyday Diagnostic WorkflowsThe mobile app provides a centralized interface for managing diagnostic service orders and their supporting documentation. By connecting practice selection, patient records, service details, and document tracking in one workflow, it helps create a more organized foundation for in-office diagnostics and patient administration.
Practice
Service Order
Patient Details
Documents
Updated Record

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